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August 2016 – TradeHarbor Covered in a New Voice Biometrics Market Report

2016 Voice Biometrics Product and Market Report


DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services, today released the 2016 Voice Biometrics Product and Market Report. The Report, the only one of its kind, explores the vendors, products and services, technology, functional capabilities, pricing, and planned innovations in this emerging IT sector.

“In our increasingly security- conscious world, voice biometrics is a product whose time has come.”

“Voice biometrics is a technology that uses the distinct characteristics of each speaker’s voice to identify them. Since each voiceprint is unique to every individual and non-replicable, biometrics can be a highly effective and secure method of identification, authentication, or even proof of life.”

“The need for strong, multi-factor authentication is increasing, as the number of fraud attacks on enterprises, government agencies and personal systems continues to grow. Voice biometrics is an ideal method for validating callers and preventing fraudulent activity…”

The 2016 Voice Biometrics Product and Market Report is the only in-depth analysis of these emerging solutions, covering vendors, products, functional capabilities, prices, and more.  The 6 vendors covered in detail in this Report are Auraya, NICE, Nuance, SESTEK, TradeHarbor and Verint Systems.

It’s taken over 20 years, but voice biometrics is finally starting to receive attention and investment. For contact centers, voice biometrics has emerged as an important tool for effectively and securely handling customer identification, authentication and fraud mitigation, uses that could save companies millions of dollars and improve the customer experience.


  • Voice biometrics is replacing outdated and fraud-prone authentication processes
  • The voice biometrics market is seeing increases in global presence and momentum
  • Companies and consumers alike bene t from voice biometrics
  • Voice biometrics is an important element of omni-channel support

For more information or to order a copy of the report: 2016 Voice Biometrics Product and Market Report